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We Are Hiring

Job Title

Representative Male/Female

Deparment

Customer Services - Visa Services

Number of Jobs

1

City

Karachi

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Representative Male/Female

Urgently looking for candidates in the call center department

KEY RESPONSIBILITIES:

  • Answer a high volume of inbound calls.
  • Respond to emails as well as live chats from customers.

Resolve customer concerns.

  • Handle escalated issues and customer complaints.

KEY REQUIREMENTS:

  • Fluent in English & Urdu.
  • Good Communication Skills.

REQUIRED QUALIFICATIONS:

  • Graduates
Interested candidates may apply at career@aeg.com.pk
and kindly mention the position in the subject line.

Job Title

Ziyarat Consultant

Deparment

Customer Services - Retreat

Number of Jobs

1

City

Karachi

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Ziyarat Consultant

JOB BRIEF:

We are looking for a Ziyarat Consultant who should be able to deliver responsibilities aimed at making the business profitable. Their main role involves promoting the product in the market using strategies that maximize sales.

KEY RESPONSIBILITIES:

  • Ability to generate sales & create a customer base to sell packages to
  • Excellent knowledge of Ziyarat destinations in Iran & Iraq
  • Candidate must have complete knowledge of hotels and hotel distance from Ziyarat destinations.

  • Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
  • Determine new ways to make products appealing by observing the environment and current trends.
  • Discover customers’ needs and upsell products and services provided by AEG.
  • Become an expert in our product offerings and serve as a go-to source for clients
  • who want more information concerning our products.
  • Provide end-to-end service related to ticketing, hotel reservations and itinerary creation.

KEY REQUIREMENTS

Candidates with Proven working experience as a Ziyarat consultant dealing with clients & B2B agents.
Proficiency in English. Knowledge of additional languages is an advantage
Exemplary sales skills and customer-oriented approach
Well versed in various areas of travel (group/individual)
Ability to present, persuade and communicate effectively

REQUIRED QUALIFICATIONS:

Degree in Hospitality, Travel, Tourism, Business or relevant field

Interested candidates may apply at career@aeg.com.pk
and kindly mention the position in the subject line.

Job Title

Tour Consultant

Deparment

Customer Services - Retreat

Number of Jobs

1

City

Karachi

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Tour Consultant

Review before You Apply: Thoroughly read the details for applying for employment before you submit the resume.

We are looking for candidates with great enthusiasm for traveling for the position of Tour Consultant (Packages Consultant) at our Office in Clifton – Karachi.

He/She will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities:

  • Main responsibility to deal with walk in client.
  • Searching Hotel, Tour and Transfer
  • Devise tour quotations as per clients’ need
  • Researching, developing and creating interesting tour packages for clients to meet market demand.
  • Handling enquiries for inbound and outbound travel
  • Ability to prepare customized holiday packages for clients
  • Help clients identify their ideal travel package and services based on their suggestions and requirements.
  • Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
  • Organize end to end service while organizing a trip from ticketing, and hotel reservations to itinerary creation
  • Provide all relevant and essential information to the tourists regarding their travel; like guides, itinerary, brochures and maps etc.
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary/tour packages
  • Create and update electronic records of clients

Requirements:

Fresh graduates who are willing to work in travel and tourism sector.

  • Proven working experience as a travel consultant. Fresh graduates who are willing to work in travel and tourism sector are also welcomed
  • Proficiency in English; knowledge of additional languages is an advantage
  • Previous experience in bringing new customers on board is preferred

Skills & Competencies:

  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Microsoft Excel & Word Knowledge
  • Must be a self-starter, with strong planning and organizational skills and the ability to work with
Interested candidates may apply at career@aeg.com.pk
and kindly mention the position in the subject line.

Job Title

Umrah Consultant

Deparment

Customer Services - Retreat

Number of Jobs

1

City

Karachi

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Umrah Consultant

JOB BRIEF :

We are looking for an Umrah Consultant who should be able to deliver responsibilities aimed at making the business profitable. Their main role involves promoting the product in the market using strategies that maximize sales:

KEY RESPONSIBILITIES:

  • Ability to generate sales & create a customer base to sell Umrah Packages to
  • Excellent knowledge of Umrah portal
  • Prepare & process Visa documentation
  • Candidate must have complete knowledge of hotels and hotels’ distance from Haram
  • Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals
  • Determine new ways to make products appealing by observing the environment and current trends
  • Discover customers’ needs and upsell products and services provided by AEG
  • Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products
  • Provide end to end service related to ticketing, hotel reservations and itinerary creation

KEY REQUIREMENTS

  • Candidates with proven work experience as an UMRAH consultant dealing with clients & B2B agents.
  • Proficiency in English. Knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (group/individual)
  • Ability to present, persuade and communicate effectively

REQUIRED QUALIFICATIONS:

  • Degree in Hospitality, Travel, Tourism, Business or relevant field
Interested candidates may apply at career@aeg.com.pk
and kindly mention the position in the subject line.

Interested candidates may apply at career@aeg.com.pk and kindly mention the position in the subject line.

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