Job Responsibilities:

1. Arrange and book domestic and international business travel, in a variety of complexity for air, road, rail, accommodations, and other travel-related services.
2. Arranging and booking the accommodation services of international and domestic hotels on various online reservation portals or dealing directly with the hotel.
3. Ensure compliance with the customer’s agreed travel policy, service provider policies, and regulatory requirements.
4. Advise and arrange travel for corporate business customers.
5. Prepare detailed domestic and international travel itineraries as per client requirements.
6. Should manage/ arrange documentation for all kinds of visas.

Job Requirements:

• Passion for excellence in client service, including proactive anticipation of needs.
• Responsive, Hardworking, Responsible, and must have attention to detail.
• Possess a strong understanding of the travel industry (background in business travel and airline reservation) with good networking, negotiating, and problem-solving skills.
• A team player with the ability to work independently and handle stressful situations/ customer issues quickly.
• Professional communication (written and verbal)/ interpersonal skills.
• Act with integrity, and look after personal traveler information.
• GDS expertise (Sabre preferred).

Qualification and Experience Required:

• Bachelor’s degree is preferable.
• Experience is an added advantage.

Interested candidates may apply at hr@aeg.com.pk. Kindly mention the position in the subject line.

Key Responsibilities:

• Monitor and coach/ mentor agents on a daily, weekly, and monthly basis.
• Assist in developing and streamlining Quality procedures.
• Maintain quality reports at the agent /team /program level.
• Assist the front-line team by taking over escalated calls where necessary.
• Meet or exceed targets as set by the Client/Business.
• Closely work with the training team and other departments to make the process more robust.

We are looking for a Head of Immigration who should be able to deliver responsibilities aimed at making the business profitable. Their main role involves promoting the product in the market using strategies that maximize sales.

Job Responsibilities:

• Effectively manage team’s caseloads under time pressures and within resource constraints.
• Developing and executing sales initiatives.
• Managing customer relations.
• Foster a competitive yet collaborative team environment.
• Stay up-to-date with changes in immigration laws and regulations.
• Monitor compliance with immigration requirements.
• Creating effective presentations and sales pitches.
• Identifying new markets and customer leads.

Job Requirements:

• Candidates with proven sales experience in any relevant sector.
• Strong verbal and written English ability; Knowledge of additional languages is an advantage.
• Exemplary sales skills and customer-oriented approach.
• Ability to present, persuade and communicate effectively.
• Fast learning ability.
• Affinity with immigration programs is a plus.

Required Qualifications:

• Bachelor’s or Master’s degree in any relevant field
• 3-5 years of sales experience.

Interested candidates may apply at hr@aeg.com.pk. Kindly mention the position in the subject line.

About the Job:

Looking for an Accounts Receivable Supervisor to oversee and manage the accounts receivable function within the organization.

Job Responsibilities:

1. Timely submission of invoices and recovery of assigned accounts within credit term, ensuring efficient working capital management.
2. Prepare regular reports on accounts receivable activities, including aging reports, cash flow projections, and collection performance metrics.
3. Maintaining proper records and reconciliation of assigned accounts, having details against each debit and credit balance of assigned account statements as per SOP.
4. Proper record-keeping of payments received from any client via cheques, online deposits, and card charges, including the client’s payment pattern.
5. Meetings with clients for dispute resolution and process improvement, along with documentation of meeting notes.

Job Requirements:

• More than 2 years of experience is required.
• Bachelor’s degree in accounting, finance, or a related field.
• Proven experience in accounts receivable or related financial roles.
• Proficiency in using accounting software and Microsoft Excel.

Interested candidates may apply at hr@aeg.com.pk and kindly mention the position in the subject line.

Relationship Manager – Global Clients

We are looking for a Relationship Manager responsible for managing and growing relationships with global clients.

Job Responsibilities:

1. Manage relations with Global Clients.
2. Attending Client/ Global Franchisers calls.
3. Lead all ERP-related development and implementations across the organization by collaborating with various departments.
4. Manage brand marketing guidelines of franchisers.
5. Manage Quarterly, Monthly, Weekly, and Adhoc MIS reports for Global Clients.
6. Implementation/de-implementation of Global Clients.

Job Requirements:

• Bachelor’s degree in business, marketing, finance, or a related field. A master’s degree is a plus.
• The results-oriented mindset with a track record of achieving and exceeding sales targets.
• Proficient in MS Office.
• Excellent communication and negotiation skills.
• Strong sales and relationship background to work closely with clients to understand their needs, develop strategic plans, and deliver exceptional service.
• A problem solver and an initiator with the ability to handle multiple tasks.

Looking for a highly skilled and motivated IT professional with a strong background in IT management and a solid understanding of technology trends.

Job Requirements:

1. Develop and implement IT strategies, policies, and procedures to ensure the efficient and secure operation of the organization’s IT infrastructure and systems.
2. Oversee the planning, implementation, and maintenance of hardware, software, and network systems, ensuring high availability, scalability, and security.
3. Manage relationships with external vendors, contractors, and service providers, ensuring Strong creative and analytical thinking.
4. Oversee IT project management activities, including project planning, resource allocation, risk management, and timely delivery of projects within budget.
5. Ensure compliance with relevant regulations, standards, and legal requirements pertaining to IT operations, data privacy, and information security.
6. Foster a culture of continuous improvement within the IT department, encouraging innovation, knowledge sharing, and professional development.

Job Specification:

• More than 3 to 5 years of experience in IT Management.
• Should be Bachelor’s in Computer Science, or a related field. A Master’s degree is preferred.
• Expertise in implementing, configuring, and testing IT solutions.
• Proven knowledge of networking protocols, systems administration, and IT security principles to deliver high-quality results in a fast-paced environment.

Job Brief:

We are looking for an immigration consultant who should be able to deliver responsibilities aimed at making the business profitable. Their main role involves promoting the product in the market using strategies that maximize sales.

Key Responsibilities will include:

• Acquiring new clients via cold calls, direct mail, email, and networking events
• Developing and executing sales initiatives
• Managing customer relations
• Creating effective presentations and sales pitches
• Identifying new markets and customer leads
• Meeting and exceeding sales goals

Key requirements:

• Candidates with proven sales experience in any relevant sector
• Strong verbal and written English ability; Knowledge of additional languages is an advantage.
• Exemplary sales skills and customer oriented approach.
• Ability to present, persuade and communicate effectively
• Fast learning ability
• Affinity with immigration programs is a plus

Required Qualifications:

• Bachelor’s degree in any relevant field,
• 3-5 years of sales experience.

Urgently looking for candidates in the call center department

KEY RESPONSIBILITIES:

• Answer a high volume of inbound calls.
• Respond to emails as well as live chats from customers.

Resolve customer concerns.

• Handle escalated issues and customer complaints.

KEY REQUIREMENTS:

• Fluent in English & Urdu.
• Good Communication Skills.

REQUIRED QUALIFICATIONS:

• Graduates

Review before You Apply: Thoroughly read the details for applying for employment before you submit the resume.

We are looking for candidates with great enthusiasm for traveling for the position of Tour Consultant (Packages Consultant) at our Office in Clifton – Karachi.

He/She will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities:

• Main responsibility to deal with walk in client.
• Searching Hotel, Tour and Transfer
• Devise tour quotations as per clients’ need
• Researching, developing and creating interesting tour packages for clients to meet market demand.
• Handling enquiries for inbound and outbound travel
• Ability to prepare customized holiday packages for clients
• Help clients identify their ideal travel package and services based on their suggestions and requirements.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
• Organize end to end service while organizing a trip from ticketing, and hotel reservations to itinerary creation
• Provide all relevant and essential information to the tourists regarding their travel; like guides, itinerary, brochures and maps etc.
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary/tour packages
• Create and update electronic records of clients

Requirements:

Fresh graduates who are willing to work in travel and tourism sector.

• Proven working experience as a travel consultant. Fresh graduates who are willing to work in travel and tourism sector are also welcomed
• Proficiency in English; knowledge of additional languages is an advantage
• Previous experience in bringing new customers on board is preferred

Skills & Competencies:

• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises

• Microsoft Excel & Word Knowledge
• Must be a self-starter, with strong planning and organizational skills and the ability to work with

Key Responsibilities:

• Answer inbound calls.
• Respond to emails as well as live chats from customers.
• Resolve customer concerns.
• Handle escalated issues and customer complaints.

Key Requirements:

• Fluent in English and Urdu
• Good Communication Skills

Required Qualification:

• Intermediate/ A-Levels/ Fresh graduate/ Diploma Holders

Salary will be as per market competitive.

Interested candidates may apply at hr@aeg.com.pk. Kindly mention the position in the subject line.