Our aim is to provide an efficient service to the applicants. Your feedback/ input on our service level will greatly help us for the identification of the areas of improvement.

We will appreciate your input on any element of our service at

  • E-mail:
  • UAN:  051-111-786-111

You are requested to please mention following while providing your feedback.

  • Name
  • Address
  • Contact number
  • City
  • Passport Number and/or Visa Fee Receipt Number
  • Clear description of feedback/input or complaint

We also welcome your note of appreciation for any element of our service including handling by our representatives.